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Privacy Policy

Effective Date: Saturday, November 07, 2024

Last Updated: Saturday, February 21, 2026


Pelican House Games

Pelican House Games (“we,” “us,” “our”) is committed to protecting the privacy and security of your personal information. This Privacy Policy explains what data we collect, how it is used, how it is shared, and the rights available to you under applicable law.

If you have any questions about this Privacy Policy or how your information is handled, please contact us at:

Pelican House Games
3436 Magazine Street, #342
New Orleans, LA 70115
Email: privacy@pelicanhouse.games

1. Types of Data Collected

We may collect personal information that you voluntarily provide or that is automatically collected when you interact with our website, services, or applications (“Application”).

Because the data collected can vary depending on your interaction with our services, detailed information is provided in the dedicated sections of this Privacy Policy or through contextual explanations displayed at the time of collection.

1.1 Personal Data Provided by You

Personal Data may include, but is not limited to:

  • Contact information (such as name, email address, shipping address)

  • Account or profile data

  • Order or transaction information

  • Communications sent to us

Users who are unsure which Personal Data is required may contact us for clarification.

1.2 Automatically Collected Data

This may include:

  • Usage Data

  • Device identifiers

  • IP addresses

  • Cookies and tracking technologies

Unless stated otherwise, all requested Data is mandatory for us to provide services. Failure to provide such Data may prevent service provision.

2. Cookies and Tracking Tools

This document informs Users about the technologies that help this Application to achieve the purposes described below. Such technologies allow the Owner to access and store information (for example by using a Cookie) or use resources (for example by running a script) on a User’s device as they interact with this Application.

For simplicity, all such technologies are defined as “Trackers” within this document – unless there is a reason to differentiate.
For example, while Cookies can be used on both web and mobile browsers, it would be inaccurate to talk about Cookies in the context of mobile apps as they are a browser-based Tracker. For this reason, within this document, the term Cookies is only used where it is specifically meant to indicate that particular type of Tracker.

Some of the purposes for which Trackers are used may also require the User’s consent. Whenever consent is given, it can be freely withdrawn at any time following the instructions provided in this document.

This Application only uses Trackers managed directly by the Owner (so-called “first-party” Trackers).
The validity and expiration periods of first-party Cookies and other similar Trackers may vary depending on the lifetime set by the Owner. Some of them expire upon termination of the User’s browsing session.

2.1 How this Application uses Trackers

This Application uses so-called “technical” Cookies and other similar Trackers to carry out activities that are strictly necessary for the operation or delivery of the Service.

2.2 Owner and Data Controller

Pelican House Games
3436 Magazine Street, #342
New Orleans, LA 70115

Owner contact email: privacy@pelicanhouse.games

Given the objective complexity surrounding tracking technologies, Users are encouraged to contact the Owner should they wish to receive any further information on the use of such technologies by this Application.

Users are responsible for any third-party Personal Data shared through the Application.

3. Mode and Place of Processing

3.1 Methods of Processing

We take appropriate technical and organizational security measures to prevent unauthorized access, disclosure, modification, or destruction of Data. Processing may occur:

  • Using IT systems and servers

  • Following internal, documented procedures

  • Through authorized personnel or verified external partners

Data may be accessible to internal staff (administration, sales, legal, marketing, system administration) and to external service providers (hosting, communications, IT support, logistics, email services). These parties may be appointed as Data Processors.

3.2 Place of Processing

Data is processed at our business location and other locations where processing parties operate. Depending on the User’s location, this may involve international transfers.

3.3 Retention

Personal Data is stored only as long as necessary for the purposes collected or as required by law. Once the retention period expires, Data will be deleted. After deletion, the rights of access, erasure, rectification, and portability cannot be exercised.

4. Legal Basis of Processing (GDPR)

For Users in the EEA, UK, or other GDPR-aligned regions, we may process Personal Data based on:

  • User consent

  • Performance of a contract or pre-contractual obligations

  • Compliance with legal obligations

  • Public interest tasks or official authority

  • Legitimate interests

We will clarify the applicable legal basis upon request.

Additional details about retention are included in the “Retention” section above.

5. User Rights (GDPR)

Users in GDPR-regulated areas have the right to:

  • Withdraw consent at any time

  • Object to processing

  • Access their Data and obtain a copy

  • Request correction or updates

  • Restrict processing

  • Request erasure

  • Receive Data in a portable format

  • Lodge a complaint with a supervisory authority

  • Obtain details on international Data transfers and safeguarding measures

Users may object to processing carried out under legitimate interests by presenting grounds related to their situation.
Users may always object to direct marketing.

To exercise any rights, contact us at privacy@pelicanhouse.games.

6. Users in Switzerland

For Users in Switzerland, this section supersedes conflicting information.

Rights include:

  • Access to personal data

  • Correction of inaccurate data

  • Objection to processing, including requests for deletion or restrictions

  • Data portability

  • Prohibition of certain disclosures to third parties

Requests should be submitted through our contact information above.

7. Users in Brazil (LGPD)

For Brazilian Users, this section supplements the rest of this Privacy Policy.

7.1 Legal Bases

We may process Personal Data based on:

  • Consent

  • Legal or regulatory obligations

  • Public policy or agreements

  • Academic studies

  • Contractual necessity

  • Judicial or administrative defense

  • Protection of life or safety

  • Health-related procedures

  • Legitimate interests

  • Credit protection

7.2 Brazilian User Rights

You have the right to:

  • Confirm whether Personal Data is processed

  • Access your data

  • Correct incomplete or inaccurate data

  • Request anonymization, blocking, or deletion

  • Know about sharing and consequences of granting or denying consent

  • Request data portability

  • Revoke consent

  • File complaints with ANPD

  • Request information about automated decision criteria

  • Request human review of automated decisions

Requests may be filed using the contact email above.

7.3 International Transfers

Data may be transferred outside Brazil when permitted under LGPD (e.g., legal cooperation, protection of life, public policy, contracts, or ANPD authorization).

8. Users in the United States

This section applies to residents of California, Virginia, Colorado, Connecticut, Utah, Texas, Oregon, and Montana. It supersedes conflicting portions of this Privacy Policy.

8.1 Notice at Collection

We may collect categories of Personal Information defined under state laws during the past 12 months. Details can be found in the “Detailed Information on Processing” section.

8.2 US State Privacy Rights

Where permitted by law, Users may:

  • Request disclosure of Personal Information collected

  • Request access to or copies of Personal Information

  • Request deletion

  • Request correction

  • Opt-out of the sale or sharing of Personal Information

  • Obtain portable copies of their data

  • Exercise the right to non-discrimination

Additional California Rights (CCPA / CPRA)

California Users may also:

  • Opt out of cross-context behavioral advertising

  • Limit the use of sensitive personal information

Additional Rights (VA, CO, CT, TX, OR, MT, UT)

Depending on the state, Users may also:

  • Opt out of targeted advertising or profiling

  • Withdraw consent for processing sensitive data

8.3 Exercising US State Rights

Users must submit requests using the contact information provided. Verification of identity is required.

We do not charge fees unless a request is excessive or unfounded.

9. Additional Processing Details

9.1 Legal Actions

Data may be used for legal purposes in court or legal proceedings arising from misuse of the Application.

9.2 System Logs and Maintenance

The Application and third-party services may collect system logs and metadata (including IP addresses) for operation and maintenance.

9.3 Additional Information

Users may request additional information not contained in this policy at any time.

10. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page and, when feasible, communicated via email or within the Application.

Users are encouraged to review this page regularly. If changes relate to processing requiring consent, we will request renewed consent.

 

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